# FAQ Short answers to common questions. Each links to the fuller guide. ## Getting started **Is 42min free?** Yes — there's no billing in 42min. Your organization is on a [plan](/help/team-and-admin/plans-and-limits) that sets generous caps; there's nothing to pay. **What's the fastest way to get a working booking page?** Create your account → [connect a calendar](/help/getting-started/connecting-your-calendar) (Google or Microsoft) → [create one event type](/help/getting-started/your-first-event-type). Everything else (routing forms, workflows, teams) can come later. See [What is 42min?](/help/getting-started/what-is-42min). **Why is "42min"?** It's the default meeting duration. You can set any event type to anything from 10 to 120 minutes. ## Booking and availability **My booking page shows no available times — why?** Usual causes: the [schedule](/help/schedules-availability/schedules) attached to that event type has no hours coming up, your [minimum notice](/help/event-types/duration-buffers-and-limits) rules out the near term, the [date range](/help/event-types/duration-buffers-and-limits) is short, your calendar is full, or a [meeting limit](/help/schedules-availability/meeting-limits) is hit. **Slots are showing in the wrong time zone.** Invitees always see slots in *their* zone; if *your* hours look wrong, your [schedule's time zone](/help/schedules-availability/holidays-and-time-zones) is set wrong (it's separate from your profile time zone). **How do invitees reschedule or cancel?** With the private links in their confirmation email — see [Confirmations, rescheduling, and canceling](/help/booking-pages/confirmations-reschedule-cancel). Hosts can also do it from [Meetings](/360/meetings). **Can I send a link that only works once?** Yes — a [single-use link](/help/booking-pages/single-use-links) from the Secret Links page. ## Event types and routing **One-on-one vs round-robin?** A [one-on-one](/help/event-types/one-on-one) event type has a fixed host (you). A [round-robin](/help/event-types/round-robin) shares one link across a [team](/help/team-and-admin/teams) and assigns each booking to whoever's free and least busy. **How do I send different people to different reps?** A [routing form](/help/routing-forms/overview): ask a question or two, then [rules](/help/routing-forms/routing-rules) (first match wins, with a mandatory fallback) send each person to the right [destination](/help/routing-forms/destinations). **Booking-form questions vs routing-form fields — what's the difference?** [Booking questions](/help/event-types/booking-questions) collect info *during* a booking (everyone books the same event type). Routing-form fields decide *where* someone goes *before* they book. **My start times look odd (9:00, 9:42, 10:24…).** That's the 42-minute start-time increment. Set the increment to 30 on the event type's *Limits & Buffers* tab for on-the-hour/half-hour times. ## Team and organization **Group vs team?** A [group](/help/team-and-admin/groups-and-permissions) organizes users and lets a "group admin" invite people. A [team](/help/team-and-admin/teams) is a pool of hosts for round-robin event types. Different things. **How do I add someone to my organization?** An admin invites them from [Users](/360/users) — see [Inviting users](/help/team-and-admin/inviting-users). If you're at your plan's user limit, invites are blocked until you free a slot. **Can I make everyone offer the same meeting?** Yes — an admin creates an [event-type template](/help/team-and-admin/templates) that rolls out to the team and stays consistent. **How do I change our logo and colors?** [Admin Center → Branding](/help/team-and-admin/branding-and-themes) for the logo and default theme; Admin Center → Themes for color sets. ## Integrations **Do I have to use Google?** No — you can sign in with and connect [Microsoft / Outlook](/help/integrations/microsoft-outlook) instead, with the same conflict-checking and write-back. **Why isn't there a Google Meet link on my bookings?** The event type's location must be [Google Meet](/help/integrations/google-meet) *and* you need a connected Google account. **Is there a WhatsApp integration?** Not a first-party one — you route people to a `wa.me` link via a routing form's external-URL destination. See [WhatsApp](/help/integrations/whatsapp). **Coming from Calendly?** Connect Calendly and [import](/help/integrations/calendly-import) your event types, schedules, and contacts, then review what came over. ## Account and data **There's no "change password" option for me.** Your account uses Google or Microsoft sign-in, so it has no password — sign in with that provider. See [Password and sign-in](/help/account/password-and-security). **How do I delete my account?** [Profile → Danger Zone](/help/account/deleting-your-account). It's irreversible. If you own an organization with other members, hand off ownership first; if a teammate is leaving, *deactivate* their account instead of deleting. **Still stuck?** Email plus@42min.us.