# Inviting users

An **organization** in 42min is your company's workspace; everyone in it shares
branding, plan limits, teams, and templates. Admins add people from the
[**Users**](/360/users) page — each new user gets an invitation email, sets a password,
and they're in.

## Roles

- **User** — a regular member: their own event types, schedules, bookings, routing
  forms, and workflows.
- **Admin** — everything a user can do, plus the [Admin Center](/360/admin)
  ([permissions](/help/team-and-admin/groups-and-permissions),
  [branding](/help/team-and-admin/branding-and-themes),
  [plans](/help/team-and-admin/plans-and-limits),
  [templates](/help/team-and-admin/templates)) and user management.
- **Owner** — platform-level super admin (cross-organization). Most organizations don't
  have one of these; it's for the people running 42min itself.

There's also a **group admin** flag on a user — it lets them invite people into their
[group](/help/team-and-admin/groups-and-permissions) without being a full admin.

## User states

- **Pending** — invited but hasn't accepted yet.
- **Active** — accepted and using their account.
- **Deactivated** — switched off (their booking links stop working) without deleting
  their data.

<Screenshot
  src="/help/screenshots/team-and-admin/users.png"
  alt="The Users page in the 42min dashboard, listing the organization's members with their roles and status"
  caption="Users — invite people, set roles, see who's pending vs active, and deactivate or reset accounts."
/>

## How to do it

1. Open [**Users**](/360/users) (admin or, for their own group, a group admin).
2. **Invite** someone by email and pick their **role** — they get an invitation to
   accept.
3. Manage existing users from the same page: change a role, **deactivate** an account,
   trigger a password reset.
4. Who's *allowed* to invite is governed by the
   [permissions settings](/help/team-and-admin/groups-and-permissions); you may also
   need their email domain to be allowed.

## Common pitfalls

- **Invitation never arrives.** Check the address, and your plan's user limit — if
  you're at the cap, new invites won't go out. See [Plans and limits](/help/team-and-admin/plans-and-limits).
- **Can't invite anyone.** The "who can invite users" permission may be set to admins
  only — an admin can change it, or do the invite.
- **Deactivated vs deleted.** Deactivating preserves the user's data and frees nothing
  permanently; it's the safe choice when someone's leaving but you might need their
  history. (Account *deletion* is a different, irreversible thing — see
  [Deleting your account](/help/account/deleting-your-account).)