Help / Schedules & availability

Weekly hours and date overrides

A schedule is made of weekly hours (the recurring pattern) plus date overrides (the exceptions). Both are edited from Availability → Schedules.

Weekly hours

For each day of the week, you list the time ranges you're available — for example Monday–Friday 09:00–17:00, with a midday gap if you want one (09:00–12:00 and 13:00–17:00). A day with no ranges is unavailable (most people leave Saturday and Sunday empty).

The hours are in the schedule's time zone. Invitees always see slots converted to their own zone, so you don't have to think about theirs.

Date overrides

A date override changes a single date without touching the weekly pattern:

• Different hours that day — e.g. only 09:00–12:00 on a particular Friday.
• Unavailable that day — e.g. a day off, a conference, a public holiday not covered by the holidays feature.

Overrides win over the weekly hours for that date, then everything reverts to normal.

How to do it

1. Open Availability → Schedules and edit the schedule.
2. Set each weekday's time ranges; clear a day to make it unavailable.
3. Add a date override: pick the date, then either set that day's hours or mark it unavailable.
4. Save.

Common pitfalls

• Forgot the override. Weekly hours repeat forever; one-off changes need an override. The most common "I got booked while away" cause is no override.
• Override on the wrong schedule. If event types use different schedules, the override only blocks the event types on that schedule.
• Half-day expected, full day blocked. "Unavailable" blocks the whole date — to keep a morning, use a date override with the morning hours instead of marking the day off.