Help Team & admin

    Inviting users

    An organization in 42min is your company's workspace; everyone in it shares branding, plan limits, teams, and templates. Admins add people from the Users page — each new user gets an invitation email, sets a password, and they're in.

    Roles

    • User — a regular member: their own event types, schedules, bookings, routing forms, and workflows.
    • Admin — everything a user can do, plus the Admin Center (permissions, branding, plans, templates) and user management.
    • Owner — platform-level super admin (cross-organization). Most organizations don't have one of these; it's for the people running 42min itself.

    There's also a group admin flag on a user — it lets them invite people into their group without being a full admin.

    User states

    • Pending — invited but hasn't accepted yet.
    • Active — accepted and using their account.
    • Deactivated — switched off (their booking links stop working) without deleting their data.
    Users — invite people, set roles, see who's pending vs active, and deactivate or reset accounts.

    How to do it

    1. Open Users (admin or, for their own group, a group admin).
    2. Invite someone by email and pick their role — they get an invitation to accept.
    3. Manage existing users from the same page: change a role, deactivate an account, trigger a password reset.
    4. Who's allowed to invite is governed by the permissions settings; you may also need their email domain to be allowed.

    Common pitfalls

    • Invitation never arrives. Check the address, and your plan's user limit — if you're at the cap, new invites won't go out. See Plans and limits.
    • Can't invite anyone. The "who can invite users" permission may be set to admins only — an admin can change it, or do the invite.
    • Deactivated vs deleted. Deactivating preserves the user's data and frees nothing permanently; it's the safe choice when someone's leaving but you might need their history. (Account deletion is a different, irreversible thing — see Deleting your account.)