Help / Team & admin

Inviting users

An organization in 42min is your company's workspace; everyone in it shares branding, plan limits, teams, and templates. Admins add people from the Users page. Each new user gets an invitation email, sets a password, and they're in.

Roles

• User: a regular member: their own event types, schedules, bookings, routing forms, and workflows.
• Manager: a team lead who oversees one or more groups: they can see and manage the regular users in those groups without full admin access. See The manager role.
• Admin: everything a user can do, plus the Admin Center (permissions, branding, plans, templates) and user management.

Whether managers may invite at all is an org-wide setting, on the Permissions tab.

User states

• Pending: invited but hasn't accepted yet.
• Active: accepted and using their account.
• Deactivated: switched off (their booking links stop working) without deleting their data.

Zoom

How to do it

1. Open Users (an admin, or a manager for the groups they manage).
2. Invite someone by email and pick their role, and they get an invitation to accept.
3. Manage existing users from the same page: change a role, deactivate an account, trigger a password reset.
4. Who's allowed to invite is governed by the permissions settings.

Common pitfalls

• Invitation never arrives. Check the address, and your plan's user limit: if you're at the cap, new invites won't go out. See Plans and limits.
• Can't invite anyone. The "who can invite users" permission may be set to admins only, so an admin can change it, or do the invite.
• Deactivated vs deleted. Deactivating preserves the user's data and frees nothing permanently; it's the safe choice when someone's leaving but you might need their history. (Account deletion is a different, irreversible thing; see Deleting your account.)