Help / Booking pages

The booking flow

Booking a meeting on 42min is a four-step flow. This is what your invitees see. You don't configure it directly; it's shaped by your event type, schedule, and (if used) a routing form.

The four steps

1. Pick an event type. From your booking page, the invitee chooses which kind of meeting they want, unless you sent them a direct event link, in which case they skip straight to step 2. If you sent them a routing form, they answer the questions first and the form forwards them to the right event type.
2. Pick a date and time. The invitee sees a calendar and the open slots for that event type: your schedule, minus your calendar's busy events, minus the event type's buffers, within its minimum notice and date range, on its start-time increment. Slots are shown in the invitee's time zone (auto-detected, and they can change it).
3. Fill in the booking form. Name and email always; plus any custom questions you added, and, if the event type allows, additional guest emails.
4. Confirm. The invitee submits, sees a confirmation page, and gets a confirmation email with the calendar invite (and a Google Meet link if the event type uses one). See Confirmations, rescheduling, and canceling.

A contact is created (or matched) for the invitee, and the booking shows up in Meetings and on the host's calendar. For a round-robin event type, the host is assigned at step 4.

If the event type allows it, step 2 also offers to turn the booking into a repeating series: how many meetings to book, weekly or monthly on the same date. The calendar only offers times that stay free for every date the series would use, not only the first, and one confirmation email covers the whole series afterward. See Recurring meetings.

Common pitfalls (and what causes them)

• "No times available." Empty slot grid → the schedule has no upcoming hours, your minimum notice rules out the near term, the date range is short, your calendar is full, or a meeting limit is hit.
• Slots in the wrong time zone. Invitees see their own zone; if your hours look off, your schedule's time zone is set wrong.
• Invitee can't add guests. Guests are a per-event-type toggle, so turn on "allow guests" on the event type if you want it.