Help / Booking pages

The booking flow

Booking a meeting on 42min is a four-step flow. This is what your invitees see — you don't configure it directly; it's shaped by your event type, schedule, and (if used) a routing form.

The four steps

1. Pick an event type. From your booking page, the invitee chooses which kind of meeting they want — unless you sent them a direct event link, in which case they skip straight to step 2. If you sent them a routing form, they answer the questions first and the form forwards them to the right event type.
2. Pick a date and time. The invitee sees a calendar and the open slots for that event type — your schedule, minus your calendar's busy events, minus the event type's buffers, within its minimum notice and date range, on its start-time increment. Slots are shown in the invitee's time zone (auto-detected, and they can change it).
3. Fill in the booking form. Name and email always; plus any custom questions you added, and — if the event type allows — additional guest emails.
4. Confirm. The invitee submits, sees a confirmation page, and gets a confirmation email with the calendar invite (and a Google Meet link if the event type uses one). See Confirmations, rescheduling, and canceling.

A contact is created (or matched) for the invitee, and the booking shows up in Meetings and on the host's calendar. For a round-robin event type, the host is assigned at step 4.

Common pitfalls (and what causes them)

• "No times available." Empty slot grid → the schedule has no upcoming hours, your minimum notice rules out the near term, the date range is short, your calendar is full, or a meeting limit is hit.
• Slots in the wrong time zone. Invitees see their own zone; if your hours look off, your schedule's time zone is set wrong.
• Invitee can't add guests. Guests are a per-event-type toggle — turn on "allow guests" on the event type if you want it.