Help / Booking pages

Confirmations, rescheduling, and canceling

When someone books, 42min handles the wrap-up: a confirmation page, a confirmation email, calendar invites for both sides, and links the invitee can use later to reschedule or cancel.

The confirmation

• A confirmation page appears immediately after step 4 of the booking flow, with the meeting details.
• A confirmation email goes to the invitee (and the meeting lands on the host's calendar via the calendar connection, which also sends the invitee a calendar invite). If the event type's location is Google Meet, a fresh conference link is generated and included.
• The email contains two private links — Reschedule and Cancel — each backed by a unique, hard-to-guess token, so only someone with the email can use them.

Rescheduling

The invitee opens the Reschedule link, picks a new time from the same event type's availability, and confirms. The old booking is marked rescheduled, a new one is created, and the calendar event moves. For a round-robin event type, whether the original host is kept or a new one is picked depends on the team's reschedule host policy — see Teams. Hosts can also reschedule from Meetings.

Canceling

The invitee opens the Cancel link, optionally gives a reason, and confirms. The booking is marked canceled, the calendar event is removed, and the slot frees up again. Hosts can cancel from Meetings too. (You can disable the invitee's ability to reschedule on a per-event-type basis if you need to.)

Common pitfalls

• Invitee says "the link doesn't work". Reschedule/cancel links are tied to a specific booking — once the meeting has been canceled or rescheduled, the old link is spent. Send them the link from the latest confirmation email, or handle it from Meetings yourself.
• No Google Meet link in the email. The event type's location must be Google Meet, and the host needs a connected Google account — otherwise there's nothing to generate the link with.
• Reschedule should keep / re-pick the host but doesn't. That's the team's reschedule host policy — set it on the team, not the event type.