Help / Team & admin

Plans and limits

Every organization is on a plan, and the plan defines a set of limits. There's no billing flow in 42min today — the plan is just the set of caps your organization gets. Admins see it on the Plans page.

What's capped

A plan sets a maximum for each of:

• Users in the organization,
• Event types (per user),
• Routing forms,
• Teams,
• Bookings per month,
• SMS messages per month,
• Emails per month,
• Tags.

The Plans page shows your current plan and how your usage compares to each cap.

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What happens at a limit

When you hit a cap, 42min stops the action that would exceed it and tells you why — for example, you can't invite another user past the user limit, or create another event type past the event-type limit. The monthly caps (bookings, SMS, email) reset each month.

How to do it

1. Open Plans to see your plan and usage.
2. If you're near a cap, tidy up (deactivate unused users, archive event types you don't need) or get in touch about a larger plan.

Common pitfalls

• "Can't create / invite" out of nowhere. You've hit a limit — check Plans; the message names which one.
• Monthly counters. Bookings/SMS/email caps are per calendar month and reset — a spike near month-end can pause new bookings until the rollover.
• Per-user vs org-wide. The event-type cap is per user; the others are org-wide. One person hitting their event-type cap doesn't block teammates.