Help / Team & admin

Plans and limits

Every organization is on a plan, and the plan defines a set of limits. There's no billing flow in 42min today, and the plan is just the set of caps your organization gets. Admins see it on the Plans page.

Pricing

42min is free. The price of the Free plan is $0, every feature is included, and there is no trial period, credit card, or per-user cost. The two paid options are for your own brand and your own servers:

• White label, $12 a month per organization, is coming soon. It adds your own domain through a CNAME and removes the "Powered by 42min" line and any other 42min branding.
• On-premises pricing is quoted per customer. It covers hosting on your own servers, editable source code, future updates, and SSO. Ask through the support form.

Sending email from your own address is free for every organization through Custom Email.

The pricing page has the current prices and the full feature list for each plan.

What's capped

A plan sets a maximum for each of:

• Users in the organization,
• Event types (per user),
• Routing forms,
• Teams,
• Bookings per month,
• Emails per month,
• Tags,
• Storage for the media library, measured in megabytes.

The Plans page shows your current plan and how your usage compares to each cap.

Zoom

What happens at a limit

When you hit a cap, 42min stops the action that would exceed it and tells you why. For example, you can't invite another user past the user limit, or create another event type past the event-type limit. The monthly caps (bookings, email) reset each month.

SMS has no cap. Your organization sends texts through its own SMS provider, which bills them directly.

How to do it

1. Open Plans to see your plan and usage.
2. If you're near a cap, tidy up (deactivate unused users, archive event types you don't need) or get in touch about a larger plan.

Common pitfalls

• "Can't create / invite" out of nowhere. You've hit a limit, so check Plans; the message names which one.
• Monthly counters. Bookings/email caps are per calendar month and reset, so a spike near month-end can pause new bookings until the rollover.
• Per-user vs org-wide. The event-type cap is per user; the others are org-wide. One person hitting their event-type cap doesn't block teammates.