Help / Team & admin

Plans and limits

Every organization is on a plan, and the plan defines a set of limits. There's no billing flow in 42min today, and the plan is just the set of caps your organization gets. Admins see it on the Plans page.

What's capped

A plan sets a maximum for each of:

• Users in the organization,
• Event types (per user),
• Routing forms,
• Teams,
• Bookings per month,
• SMS messages per month,
• Emails per month,
• Tags.

The Plans page shows your current plan and how your usage compares to each cap.

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What happens at a limit

When you hit a cap, 42min stops the action that would exceed it and tells you why. For example, you can't invite another user past the user limit, or create another event type past the event-type limit. The monthly caps (bookings, SMS, email) reset each month.

How to do it

1. Open Plans to see your plan and usage.
2. If you're near a cap, tidy up (deactivate unused users, archive event types you don't need) or get in touch about a larger plan.

Common pitfalls

• "Can't create / invite" out of nowhere. You've hit a limit, so check Plans; the message names which one.
• Monthly counters. Bookings/SMS/email caps are per calendar month and reset, so a spike near month-end can pause new bookings until the rollover.
• Per-user vs org-wide. The event-type cap is per user; the others are org-wide. One person hitting their event-type cap doesn't block teammates.