Help Team & admin

    Groups and permissions

    Two admin levers for keeping a larger organization tidy: groups (a way to organize users and delegate invitations) and permissions (who's allowed to do what).

    Groups

    A group is a named set of users in your organization, managed at Groups. A user can be flagged group admin for a group, which lets them invite people into that group without being a full org admin — handy for delegating onboarding to team leads. To delegate more than invitations — full oversight of a group's people, meetings, and analytics — give someone the manager role instead. (Groups are about organizing people and delegating; for round-robin host pools you want a team, which is a separate thing.)

    Groups — create groups, add members, and mark group admins who can invite into their group.

    Permissions

    The Admin Center → Permissions tab controls who in the organization can:

    • Create shared events (templates and team-level event types),
    • Manage workflows,
    • Invite users — and there's an allowed email domains list, so invitations are limited to addresses on your domains.

    Each is set to a scope like everyone or admins (and group admins).

    The same tab also holds the AI assistants card — a single Allow AI assistants (MCP) switch controlling whether members can connect AI assistants such as Claude or ChatGPT to their own account. Turning it off immediately blocks every assistant connection in the organization. See AI assistants — permissions and security for what connected assistants can do.

    Admin Center → Permissions — who can create shared events, manage workflows, and invite users, plus allowed email domains.

    How to do it

    1. Groups: Groups → create a group, add members, and mark any group admins.
    2. Permissions: Admin Center → Permissions → set each "who can…" scope and the allowed email domains; save.

    Common pitfalls

    • Group ≠ team. Adding people to a group does not put them in a round-robin team — those are managed separately on the Teams page.
    • Invitations blocked by domain. If "allowed email domains" is set and you invite an outside address, it's rejected — add the domain or invite a matching address.
    • "I can't change a setting." Permissions and most Admin Center settings are admin-only; a group admin can manage their group but not org-wide permissions.