Help / Team & admin

Groups and permissions

Two admin levers for keeping a larger organization tidy: groups (a way to organize users and scope a manager's oversight) and permissions (who's allowed to do what).

Groups

A group is a named set of users in your organization, managed at Groups. Only an admin can create, rename, or delete a group and change who's in it. Groups exist to be delegated: giving someone the manager role and assigning them one or more groups is what lets them oversee those people's accounts, meetings, and analytics, and invite new users into the groups they manage. (Groups are about organizing people and delegating; for round-robin host pools you want a team, which is a separate thing.)

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Permissions

The Admin Center → Permissions tab holds two org-wide settings.

Who can invite users decides whether managers may send invitations, with two choices:

• Admins + managers (the default): a manager can invite regular users into the groups they manage.
• Admins only: managers can't invite or re-send invitations at all. The Invite button disappears for them.

Owners and admins can always invite, whichever setting is chosen, and regular users never can. A manager who loses the right to invite can still revoke invitations they already sent, so nothing is left stranded in someone's inbox.

Allow AI assistants (MCP) is a single switch controlling whether members can connect AI assistants such as Claude or ChatGPT to their own account. Turning it off immediately blocks every assistant connection in the organization. See AI assistants: permissions and security for what connected assistants can do.

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How to do it

1. Groups: Groups → create a group and add members. To delegate it, make someone a manager and assign them the group.
2. Permissions: Admin Center → Permissions → set Who can invite users and the AI assistants switch; save.

Common pitfalls

• Group ≠ team. Adding people to a group does not put them in a round-robin team — those are managed separately on the Teams page.
• A manager has no Invite button. "Who can invite users" is probably set to Admins only. Switch it back to Admins + managers, or have an admin send the invitation.
• "I can't change a setting." Permissions and most Admin Center settings are admin-only; a manager can manage the people in their groups but not org-wide permissions.