Help / Team & admin

Groups and permissions

Two admin levers for keeping a larger organization tidy: groups (a way to organize users and delegate invitations) and permissions (who's allowed to do what).

Groups

A group is a named set of users in your organization, managed at Groups. A user can be flagged group admin for a group, which lets them invite people into that group without being a full org admin — handy for delegating onboarding to team leads. (Groups are about organizing people and delegating invites; for round-robin host pools you want a team, which is a separate thing.)

Zoom

Permissions

The Admin Center → Permissions tab controls who in the organization can:

• Create shared events (templates and team-level event types),
• Manage workflows,
• Invite users — and there's an allowed email domains list, so invitations are limited to addresses on your domains.

Each is set to a scope like everyone or admins (and group admins).

Zoom

How to do it

1. Groups: Groups → create a group, add members, and mark any group admins.
2. Permissions: Admin Center → Permissions → set each "who can…" scope and the allowed email domains; save.

Common pitfalls

• Group ≠ team. Adding people to a group does not put them in a round-robin team — those are managed separately on the Teams page.
• Invitations blocked by domain. If "allowed email domains" is set and you invite an outside address, it's rejected — add the domain or invite a matching address.
• "I can't change a setting." Permissions and most Admin Center settings are admin-only; a group admin can manage their group but not org-wide permissions.